This document explains the policy of The Body Shop International SA, with its registered office at 5 Chemin du Pré Fleuri, 1228 Plan-les-Ouates, Switzerland (hereinafter: "The Body Shop"), regarding cookies on The Body Shop website, which is operated in Slovenia by the company IQ VERDE d.o.o. and can be accessed:
- online at https://thebodyshop.si/; or
- via mobile application on iPhones, Android phones, and other smartphones/tablets; collectively referred to hereinafter as the "site".

When you connect to the site, depending on the settings of the browser you are using at the time of your first visit to the site, various text files called "cookies" or similar "web beacon" type technologies may be automatically installed or temporarily stored (for a maximum of 13 months) in the memory or on the hard drive of your device, which ensures that your experience visiting our site is as good as possible and that we can suggest personalized offers and services to you. These cookies are installed after you have provided your consent or when you continue browsing the site, in particular, if you click on an element or move to another page.

This document is intended to provide you with all the necessary information regarding cookies on our site as well as the means available to you to manage them according to your preferences. For more information about the processing of your personal data by websites operated by The Body Shop, please see our Privacy Policy, which is available at the following address: https://thebodyshop.si/politika-zasebnosti.

1. Information about cookies on the site

A. Strictly necessary cookies

These cookies are essential for browsing the site and for using all its functionalities (adaptation to the operating system, display, etc. of the user). These cookies allow us in particular to:
- adapt the presentation of our site to the display settings of your device (screen resolution, operating system used, etc.) during your visit to our site, according to the display or hardware and software used by your device;
- implement security measures. For example, when we ask you to connect again to certain content or services after a certain period of time; Certain storage cookies specifically allow us access to reserved and personal areas on our site, such as your account, thanks to identifiers or data you have provided to us. If you set your browser to reject these cookies, certain site services will not be optimal or may not be available at all.

Cookies in this category:

test_cookie: Used to check whether the user's browser supports cookies. Validity: 1 day.
_secure_session_id: Required for the operation of the shopping cart on the site. Validity: 30 days.
cart: Required for the operation of the shopping cart on the site. Validity: 14 days.
cart_sig: Required for successful purchase completion and payment on the site. This function is provided by shopify.com. Validity: 14 days.
cart_ts: Required for successful purchase completion and payment on the site. This function is provided by shopify.com. Validity: 14 days.
secure_customer_sig: Used to securely store customer credentials when processing a purchase on the site – this cookie is essential for executing a secure online transaction. Validity: 1 year.
_cmp_a: Determines whether the user has accepted cookies in the banner. Validity: 1 day.
tracking_consent: Stores the state of the user's consent regarding cookies for the current domain. Validity: 1 year.
cart_currency: Used for secure checkout and payment operation on the site. This function is provided by shopify.com. Validity: 14 days.

B. Analytics cookies

The purpose of these cookies is to help us improve the comfort and quality of using the site by trying to understand how users interact with our web pages (most visited pages, applications used, etc.).

These cookies allow us, in particular, to prepare statistics and estimate traffic and the volume of use of the various elements that make up our site (visited headings and content, navigation paths, etc.). This allows us to improve the interest and ergonomics of our services.

Cookies in this category:

S: Sets a unique ID for the session. This allows the site to retrieve visitor behavior data for statistical purposes. Validity: 1 day.
_ga: Registers a unique ID used to generate statistical data on how the visitor uses the site. Validity: 2 years.
_ga_#: Used by Google Analytics to collect data on the number of times a user has visited the site, as well as dates of the first and last visit. Validity: 2 years.
theme-recent: Contains information about the most recently viewed products, which are shown to visitors.
qab_payload: Records statistical data on user behavior on the site. Used for internal analytics by the site administrator.

C. Preference cookies

The purpose of these cookies is to record certain choices (language, user identifier, country, etc.), which facilitates browsing and also allows us to store information related to forms you fill out on our site (registration or access to your account), or products, services, or information you have selected on our site (ordered service, shopping cart content, etc.).

Cookies in this category:

keep_alive: Saves the user's current geographic location based on their IP address. Validity: 1 day.
localization: Saves the user's time zone. Validity: 1 year.
qab_close_clicked: Remembers whether the user has minimized or closed the chat window or pop-up messages on the site.

D. Targeted marketing cookies

These cookies allow us to suggest targeted marketing content based on your interests, the products and services you viewed on our site, your browsing habits, and the history of the relationship between you and us.

Cookies may be stored by third parties when you visit our site, especially if you use social media features on our site. These cookies allow you to notify others about our site content and your opinion of it. This applies to buttons such as "Share" or "Like" for Facebook, Twitter, LinkedIn, Viadeo, etc. When you choose to use these buttons, and generally when you visit our site while still logged into a social network, these social network cookies may send information to these social networks about your browsing on our site, and then these social networks can use this data for commercial and/or advertising purposes. We recommend that you carefully read the general terms and policies of social networks regarding privacy protection and cookies so that you are fully informed about these cookies.

Neither The Body Shop nor IQ VERDE d.o.o. are in any way responsible for the management of your personal data by these social networks. Neither The Body Shop nor IQ VERDE d.o.o. bear any responsibility for this.

Cookies in this category:

_fbp: Used by Facebook to deliver various advertising products, such as real-time offers from third parties (advertisers). Validity: 3 months.
IDE: Used by Google DoubleClick to record and report a user's actions on the site after viewing or clicking one of the advertiser's ads for the purpose of measuring ad effectiveness and presenting targeted ads to the user. Validity: 1 year. pagead/landing [x2]: Collects user behavior data from multiple websites to show more relevant ads. In this way, the site can also limit the number of times the same ad is displayed.
ads/ga-audiences: Used by AdWords to re-engage visitors who are assessed based on their online behavior as likely to become customers.
NID: Registers a unique ID that identifies the device of returning users. Validity: 6 months.
_gcl_au: Used by Google AdSense to test the effectiveness of advertising on websites using their services. Validity: 3 months.
recent-products: Contains information about the most recently viewed products, which are shown to visitors.
_landing_page: Stores user navigation by recording landing pages. This allows the site to display relevant products and/or measure advertising effectiveness on other websites. Validity: 14 days.

2. Managing cookies

You can authorize, limit, or block cookies at any time in your web browser settings (Internet Explorer TM, Firefox TM, Safari TM, Google Chrome TM, Opera TM, etc.), as stated below. Be aware that any settings you may change could alter your web browsing and your conditions of access to certain services that require the use of cookies.

Since each browser's settings are different, we suggest that you use the help menu in your browser:

For Chrome TM:
https://support.google.com/chrome/answer/95647?hl=sl&hlrm=en
For Safari TM:
https://support.apple.com/en-euro/HT201265
For Firefox TM:
https://support.mozilla.org/sl/kb/kako-omogocite-onemogocite-piskotke
For Internet Explorer™:
https://support.microsoft.com/sl-si/help/17442/windows-internet-explorer-delete-manage-cookies
For Opera TM:
https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData
"Flash"© cookies for "Adobe Flash Player" TM
"Adobe Flash Player" TM is a computer application used to develop dynamic content using the "Flash" computer language. Flash (and similar types of applications) record parameters, preferences, and the use of such content using technology similar to cookies. However, "Adobe Flash Player" TM manages this data and your choices via a different interface than the one used by your web browser. If your device is likely to display content developed with the Flash language, we suggest that you access your Flash cookie management tools directly on the website https://www.adobe.com/si/. If you block the use of cookies on your device or if you delete any cookies that have already been installed, you will no longer be able to use certain functions that may nevertheless be necessary for browsing certain areas of our site. This happens when you try to access content or services that require your identification. This can also happen when we or our service providers cannot determine the type of browser your device is using, its language and display parameters, or the country from which your device connected to the web, due to technical compatibility.

The Body Shop rejects all liability for consequences related to the degraded performance of our services when it is impossible to record or check the cookies necessary for their operation that you may have blocked or deleted.

3. Use of data collected via cookies

The Body Shop will not transfer or sell data collected via cookies to any unrelated third party or a third party that is not its partner, unless we notify you in advance in our communications, agreements, or via information available on the site, or unless you have formally given your consent for this, or if required by law. More information about this is available in the Privacy Policy at https://thebodyshop.si/politika-zasebnosti.

4. Changes to the cookie document

We reserve the right to periodically update this cookie document and align it with changes in our activities related to cookies. We will notify you of these changes via an announcement on our website, including their effective date. If you continue to use the site after these changes take effect, your continued use of the site will mean that you have accepted these changes. However, if the changes are such that they require obtaining your consent again, we will notify you of these changes and ask for your consent for this purpose.

5. Contact us

If you have any questions and/or would like additional information regarding cookies, you can contact the company IQ VERDE d.o.o., which represents The Body Shop brand in Slovenia and operates the website https://thebodyshop.si/, via email at contact@thebodyshop.si or in writing to the address IQ VERDE d.o.o., Bleiweisova cesta 30, 4000 Kranj with the note "For THE BODY SHOP".